Indiqator Solutions Pty Ltd (referred to as “Indiqator”, “we”, “our” or “us”) provides digital solutions for the automotive retail industry. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Please read this Privacy Policy carefully. By using our products, services, or websites, you consent to the collection, use, and disclosure of your personal information as described below.
What Information We Collect
We may collect personal information such as:
- Name, email address, phone number, job title, and company details
- Information about your dealership or business
- Usage data from our software and websites (e.g. IP address, browser type, device information)
- Communications between you and Indiqator
- Preferences and settings within our products
Some of our applications may request access to device features such as:
- Camera (e.g. for capturing images)
- Location (e.g. GPS data)
- Phone state (e.g. network or call status)
We do not access or store other personal data (e.g. contacts) without your consent.
Why We Collect Personal Information
We collect personal information to:
- Provide and support our products and services
- Communicate with you about updates, support, and training
- Improve our offerings and user experience
- Comply with legal obligations
If you choose not to provide certain information, we may be unable to deliver some services or respond to your requests.
How We Collect Information
We collect information:
- When you sign up for or use our products and services
- When you contact us or submit an enquiry
- When someone invites you to use our platform or creates an account on your behalf
- Through cookies and analytics tools on our websites
We may also collect information from third parties where relevant and lawful.
How We Use and Share Your Information
We use your information to manage your account, deliver services, provide support, and send relevant communications. We may share your information with:
- Service providers (e.g. hosting, analytics, support)
- Business partners involved in delivering our services
- Regulatory authorities or law enforcement (if required)
- Our parent company, Vela, and affiliated entities
- Anyone you authorise us to share it with
We do not sell your personal information.
Overseas Disclosure
Some of our service providers may be located overseas. By using our services, you consent to the transfer of your personal information to recipients outside Australia, where appropriate safeguards are in place.
Data Security and Retention
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information no longer required is securely destroyed or de-identified, unless retained for legal or analytical purposes.
Access and Correction
You have the right to access and correct your personal information. To make a request, please contact us using the details below. We will respond within a reasonable timeframe, in accordance with the Privacy Act.
Cookies and Third-Party Links
Our websites may use cookies to enhance your experience. We may also link to third-party websites, which are not governed by this policy. We recommend reviewing their privacy policies separately.
Contact Us
If you have questions, concerns, or complaints about how we handle your personal information, please contact us:
Call us on 1300 66 1133 or email us via the contact us section of our website here.
We aim to respond to all enquiries within 21 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at 1300 363 992 or visit www.oaic.gov.au.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on our website.
